<?xml version="1.0" encoding="UTF-8"?><!--[PCF_STSH_MARKER@START]--><!--[PCF_STSH_MARKER@END]--><item href="/communication/publications/handbook-crisis-communication-2nd-ed.html" dsn="book"><image><img class="thumb" src="/communication/images/book_cover_8.jpg" alt=""/></image><authors>Coombs, Timothy W.; Holladay, Sherry J.</authors><pub-loc>Wiley-Blackwell</pub-loc><congress-number>HD49.H35</congress-number><isbn-13>9781119678922</isbn-13><study-area>Handbook</study-area><associated-classes/><availability-locations/><copies>1</copies><status>Available</status><title>The Handbook of Crisis Communication 2nd Ed.</title><keywords>Crisis communication, organizational, disaster, information, response</keywords><hero-banner>/communication/images/book_cover_8.jpg</hero-banner><search-keywords-title>The Handbook of Crisis Communication 2nd Ed. Crisis communication, organizational, disaster, information, response</search-keywords-title><departments/></item>