<?xml version="1.0" encoding="UTF-8"?><!--[PCF_STSH_MARKER@START]--><!--[PCF_STSH_MARKER@END]--><item href="/communication/publications/social-media-and-crisis-communication.html" dsn="book"><image><img class="thumb" src="/communication/images/social_media.jpeg" alt=""/></image><authors>Austin, Lucinda L.; Jin, Yan</authors><pub-loc>Routledge</pub-loc><congress-number>HD49.3 .S 2018</congress-number><isbn-13>9781138812000</isbn-13><study-area>Communication Science, Rhetoric and Culture</study-area><associated-classes/><availability-locations>Here Only</availability-locations><copies>1</copies><status>Available</status><title>Social Media and Crisis Communication</title><keywords>Crisis Management, Social Media, Media Studies</keywords><hero-banner>/communication/images/social_media.jpeg</hero-banner><search-keywords-title>Social Media and Crisis Communication Crisis Management, Social Media, Media Studies</search-keywords-title><departments/></item>