Workplace Ties to Civic Behavior: A Qualitative Study of Social Capital in the Cybersecurity
Field
Abstract:
To date, no research has examined the social dimensions of the chief information security
officer (CISO) role. This gap is notable because technical occupations increasingly
require interpersonal and relationship-building skills, making the CISO position a
particularly relevant case for studying the social aspects of technically oriented
work. Community sociology scholars have also recognized that workplace relationships
constitute a substantial portion of many individuals' social lives. However, these
relationships are often relatively superficial, serve primarily instrumental rather
than emotional needs, and tend to generate bridging rather than bonding social capital.
Social capital theory suggests that the networks individuals access through work may
influence their level of connectedness and engagement within communities outside the
workplace. This project investigates that proposition by examining whether a role
that depends heavily on interpersonal networks, such as the CISO position, may facilitate
civic engagement beyond work. More broadly, the findings may provide insights into
how social trust and civic participation could be strengthened, potentially through
workplace structures and practices, in response to the long-term decline in community
involvement.
Call for Participants (CISOs):
UNT NEXUS and the UNT Department of Sociology, in affiliation with CISO XC, are excited
to announce our funded summer research project focused on the social life of a CISO!
If you are a CISO with 30-60 minutes of time for a Zoom interview discussing you,
your social habits, camaraderie in the industry, and volunteerism enter your name
on this form and we'll contact you.
Click here to fill out the Contact Form.Please know this survey is about you. There are no questions about your specific job,
organization, technical, or security questions.
Helen Potts, PhD
Principal Investigator
River McFarlane
Research Assistant
Natália Heringer, MA
Qualitative Research Advisor
Melissa Gosdin, PhD
Qualitative Research Consultant